DISCLAIMER

The products offered on this website (except supplements) are furnished for in-vitro studies only. In-vitro studies are performed outside of the body.  These products are not medicines or drugs and have not been approved by the FDA or EMA to prevent, treat or cure any medical condition, ailment or disease.  Bodily introduction of any kind into humans or animals is strictly forbidden by law.

All articles and product information provided on this website is for informational and educational purposes only.

Satisfied DELIVERY

Suaway orders placed before 9 am (Monday to Thursday) will be dispatched the same day. All orders placed after 9 am will be sent out the next business day. We will send you an email with a unique tracking number and a link for you to trace your order. Please give a little time for tracking information to be updated, DHL will update your tracking information once the parcel is in transit, and being moved around from depots.

Once your order has been dispatched we cannot be responsible for delivery days and times.

In a small minority of cases for various reasons beyond our control, your parcel may not arrive in the timescales published. We always do our utmost to escalate and resolve as quickly as possible on your behalf. We are unable to re-send items that are in transit. Undelivered items must be received back before we can resend or refund. Lost in transit parcels are escalated to our courier partners and refunds or replacements are processed once the case can be closed which is usually 15 working days.

Please make sure that the shipping address that you provide is correct as sometimes we are unable to redirect orders via DHL once they are on their way to you.
For security purposes, we do not amend addresses once we have processed your order (unless requested), as your order is confirmed on the basis of the original information you provide us with at point of order.

Please note that same day dispatch is not always possible during busy periods or should your order be delayed due to further security checks.

We cannot answer questions on the specific use and dosage of our products or give recommendations.  Any person buying products from our site should have carried out appropriate research.

All our products are sold for research and lab testing purposes only. Not For Human Consumption